If you have more questions about our products, using our tools, the status of an order, or a general question, please send an email or call us at:
Email: contact@instyler.com
30-Day Money Back Guarantee (Less S&H). Please contact customer service for return authorization information. Please include your complete name, address, daytime telephone number and email address inside the return package when returning your item.
Shipping instructions will be emailed upon submitting the Return Authorization request.
Repack the item(s) in the original packaging and include all accessories, warranty cards, and manuals. Pack and seal your box securely, in the original shipping box if possible. For your protection we recommend that you use a carrier who will provide your package with a tracking number to ensure that your package does not get lost in transit. Any shipping fees are the responsibility of the party returning the item and must be returned prepaid. We do not accept COD.
Once your package has been received, your return will be processed within 5-7 business days. If there is a refund due, a credit will be issued in the original payment method. You will be sent a confirmation email to the address listed on your order when this transaction is complete. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.
Yes. Your credit card will be charged upon placement of your order. Upon completion of checkout, you will receive an order confirmation number followed by an email confirming that your order has been received. We will send you another email to notify you once your order ships.
Because our system is designed to process orders very quickly, we unfortunately cannot make any changes or cancel an order after it has been placed. Please contact customer service to submit a Return Authorization request once you have received your order if you wish to return it.
For security reasons, we do not currently ship to PO boxes or APO/FPO addresses.
OFFER DETAILS:
When ordering one INSTYLER® Rotating Iron today you’ll receive a additional Rotating Iron of your choice of equal or lesser value absolutely FREE! Additionally, you’ll receive FREE SHIPPING on all orders of $75 or more!
Sales tax will be applied to California orders.
Expedited Trackable Shipping and 2-Day Shipping options are not available for orders being shipped to PO Boxes.
All orders from AK/HI MUST be shipped via 2-Day Air for an additional $29.99 P&H.
